Our Service

Service Policy

Xinyang's Warranty Policy are provided by Jiangsu Xinayng New Energy Materials Co., Ltd. and cover defects in workmanship and materials. Xinyang offers to our customers the following limited warranty, the Solar Panel / Module, Inverter device, Solar Power System ( not include Storage Battery) and its components mentioned in User's Manual shall be provided with 18 months' warranty

The following situation is not covered by the warranty:

* Finished goods lost or serial number manipulated;

* Misuse, accident, negligence, unauthorized alteration or repair;

* overuse;

* Violation of operation stipulations.

Xinyang Solar can provide custom or OEM service with the latest solar technologies to our clients. With our in-house R&D team and management team for over 10 years' experience in solar industry, we are capable of making custom solar panel in a variety of size, shapes and outputs according to customer's specific requirements, and provide solar technical support starting from our client's initial produce development stage.